In order for your refund to be processed, please be aware of the following:

Product(s) returned directly to Snüz must have been originally purchased from our website www.snuz.ca. Any product(s) purchased from any other retailer and/or website must be returned to their original purchase location and are subject to the retailer’s and/or website’s return policy.

Customers are responsible for all shipping costs associated with the returning of their product(s) and assume all risk of loss or damages when shipping your return to Snüz.

Returned product(s) must be returned, unopened, unused, in their original packaging and in good physical condition with all parts and returned within 10 days of the delivery. All returned product(s) are subject to inspection and condition will be assessed as per the sole discretion of Snüz. All fabric products should be unopened.

To return your product, you should mail your product to:

• Brands in Motion: 300 Ambassador Drive Mississauga Ontario CA L5T 2J3.
• If return of the product(s) to Snüz (a) beyond the 10 days from date of reception, or (b) without proper packaging, Snüz will retain the right to either refuse delivery of such.
• Processing of refunds will take between 5-7 business days, depending on your financial institution. All refunds will be issued in the original form of payment at the time of order.
• Shipping and handling charges are non-refundable.

** Please note that Snüz reserves the right to change these policies at any time without notice.